Transaction Overview
- PricewaterhouseCoopers LLP ("PwC") acquired Compliance Process Partners, LLC dba Service Catalyst ("Service Catalyst"), a Service Management Process & Automation Consulting platform which enables companies to be efficient, effective, and compliant to internal governance requirements
- Service Catalyst was founded in 2008 as Compliance Partners, LLC and is headquartered in Newburyport, Massachusetts. The company is a leading provider of service management process and automation consulting which enable companies to be effective, efficient and compliant to regulatory and internal governance requirements while keeping innovation and agility in mind
- Service Catalyst is a Service Management Process & Automation Consulting platform which enables companies to be efficient, effective, and compliant to internal governance requirements. The Company's service management consultancy and ServiceNow automation practice provides traditional IT Service Management processes such as incident, service request, change, asset and configuration management
- Service Catalyst has assisted several marquee customers in the areas of traditional IT Service Management processes as well as non-IT related areas such as laboratory system asset and reservation processes, employee on-boarding, and other business process automation initiatives
- Valerie Arraj served as Chief Executive Officer of Service Catalyst prior to the acquisition
- Terms of the transaction were not disclosed
Transaction Significance
- Service Catalyst's industry leading ServiceNow domain expertise allows PwC to augment its Cybersecurity practice to better serve clients with security orchestration and automation
- With Automation & Orchestration as the largest driver within ServiceNow's TAM, enterprises will increasingly replace manual processes with automated solutions to respond to security alerts; this will provide PwC with attractive synergies across its Security Consulting & Managed Services offering as well as other parts of its business
- The acquisition strengthens PwC's ServiceNow capabilities and positions the firm to deliver comprehensive security automation and orchestration solutions to clients undergoing digital transformation
- Service Catalyst's expertise in both IT and non-IT process automation through the ServiceNow platform creates opportunities for PwC to expand its consulting and advisory services across multiple business functions
- The integration enhances PwC's ability to help clients modernize their security operations centers (SOCs) and implement automated incident response workflows
Momentum Cyber's Role
- Momentum Cyber served as exclusive financial and Cybersecurity strategic advisor to PwC
- This transaction demonstrates Momentum Cyber's deep domain expertise in cybersecurity M&A and its proven track record advising major professional services firms on strategic acquisitions of service management, security automation, and ServiceNow consulting businesses
If you’re navigating a critical inflection point in cybersecurity growth, M&A, or capital strategy, Momentum Cyber brings unmatched sector expertise and senior-level advisory to every engagement. Let us advise you today and help you maximize value with confidence in an increasingly complex cyber landscape.